Nilzo support
We are here to help
If you had an issue with a purchase, payment, or download, contact us and we will review your case.
Help with your purchase
I cannot find my download
Check the email used for your purchase and your spam folder. If the link is missing or does not work, contact us with your order reference.
My payment is not confirmed
Check your order status before trying to pay again. If your bank shows a charge but you received no confirmation, contact support.
Does this pack work in my app?
Check the compatibility information on the product page. Contact us before purchasing if you need to confirm a specific version.
I need installation help
Use the instructions that apply to your pack. Tell us which product, application, and version you are using so we can help.
Contact us
We usually reply within 1–2 business days.
support@tupanitanilzo.comContact supportHelp us resolve it faster
- Include the email used for the purchase.
- Add the order reference if you have it.
- Describe the issue and attach a screenshot if helpful.